Privacy Policy

1. Information We Collect

Information You Provide

When you fill out a contact or estimate request form on our website, we may collect your name, phone number, email address, home address or service location, and any details you share about your project. We only collect what you choose to submit.

Information Collected Automatically

Like most websites, ours may automatically collect certain technical information when you visit, including your IP address, browser type, operating system, referring URL, pages viewed, and time spent on pages. This data is used in aggregate to understand how visitors use the site and to improve its performance.

Cookies and Tracking Technologies

Our website may use cookies - small text files placed on your device - to support site functionality and analytics. Third-party tools such as Google Analytics may also place cookies to help us understand site traffic patterns. You can disable cookies in your browser settings, though some site features may not work as intended if you do.

2. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries
• Schedule on-site visits and communicate about your project
• Improve our website and understand how it is being used
• Send follow-up communications related to services you asked about
• Comply with applicable laws and regulations

We do not sell your personal information to third parties. We do not use your information for purposes unrelated to your interactions with Orinda Masonry.

3. How We Share Your Information

We may share your information in the following limited circumstances:

• Service providers: We may use third-party tools (such as form processing or email services) that handle data on our behalf. These providers are only permitted to use your information to provide services to us.
• Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our business or others.
• Business transfers: If Orinda Masonry is sold or merged with another entity, customer information may transfer as part of that transaction.

4. Data Retention

We retain contact and project inquiry information for as long as necessary to fulfill the purpose for which it was collected, including responding to your request, completing a project, or meeting our legal obligations. When information is no longer needed, we delete or anonymize it in a reasonable timeframe.

5. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. California residents may have rights under the California Consumer Privacy Act (CCPA), including the right to know what information we hold, the right to request deletion, and the right to opt out of the sale of personal information (we do not sell personal information).

To exercise any of these rights, please contact us using the information at the bottom of this page. We will respond to verifiable requests within the timeframes required by applicable law.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any external site you visit.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

8. Security

We take reasonable technical and organizational measures to protect information submitted through our website. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security. If you have concerns about sending sensitive information online, please call us directly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the website after a change constitutes your acceptance of the updated policy.

10. Contact Us About Privacy

If you have questions about this Privacy Policy or want to make a request about your personal information, please reach out: